Terms of Use

Intellectual Property

This website is owned and operated by Pain UK. The design, images, and content of this website are owned by Pain UK and/or their partners and members, and are protected by intellectual property law. You are permitted to view the content of this website on screen. You are also permitted to print or download extracts to your hard disk for your own private and domestic use, unless otherwise stated. However, you must not use any part of this website for any commercial purpose or on any other website without prior expressed permission. Copyright © Pain UK 2002 – 2015. All rights reserved.

The Use of This Site

By using this site visitors agree to use it only for lawful purposes. Visitors agree not to bring or use on our website any viruses or any activity which may damage, interfere with, intercept or expropriate any system, data or personal information. By agreeing to these Terms and Conditions visitors agree that they will at all times use the website with common sense and care. Pain UK reserve the right to alter these Terms and Conditions as required. By continuing to use this website it is implied that visitors accept the website Terms of Use / Privacy Statement contained herein.

Content

The information contained within this website is for informative purposes only and is provided to visitors without charge. Whilst every reasonable attempt has been made to ensure that the content is accurate and up-to-date, Pain UK cannot be held responsible for its accuracy, or that it is free from error. Nor can any liability be accepted for any direct, indirect, incidental or consequential damage resulting from the use of this site.

Data Protection

We are committed to protecting visitors whilst visiting http://painuk.org and it is possible to use this website without disclosing any personal data. The site does not facilitate communication between visitors or allows the posting of any information that can be accessed by others. When visiting this site, Pain UK collects information regarding visitors to our website, we track which pages are accessed and when they are accessed. We also use information provided by each visitor’s internet service provider which enables us to track usage behaviour and compile data that will allow the continual improvement of this website. Visitors are not identifiable at any stage of this process. This website uses email forms to enable visitors to request information on the products and services we offer. We only request information that enables us to serve our customers and do not request data that is not relevant. We make visitors’ contact information mandatory (eg. name and email and/or telephone number) and this allows us to respond to visitor’s requests. Any other information provided such as company name, number of employees for example, is used solely to assist in visitor’s enquiries. Any information provided is used to process the request(s) visitors have made and is never shared with any third parties. Visitors should be assured that we control all data strictly in accordance with the Data Protection Act 1998. And as such, we hold data accurately, securely and only for as long as necessary, and those who submit data have a legal right to a copy of all the information held by Pain UK (please note that an administration fee may be applicable for this service up to a maximum as set by law). You also have a right to correct any errors that may be present in that information.

External Links

Pain UK may offer links to other websites via this site but does not endorse any other companies, organisations, charities or offer any guarantees or accept any responsibility for any content or service(s) offered via such websites. These links, if offered, are offered purely as a service and visitors should consider the Terms and Conditions of any other external website(s) that the Pain UK site links to.

Further Information

If you have any questions about any aspect of the Pain UK website, or need further information about how to use it, or if you no longer wish to receive the information that you have asked for, please contact us and your enquiry will be dealt with.

Use of Cookies

A cookie is a string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are. Our website uses “Google Analytics”, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses persistent cookies (which remain in the cookie file of your browser after you have left our website) to help the website analyse how you use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google and/or its subsidiaries may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where (a) required to do so by law; (b) it has a good faith belief that such disclosure is reasonably necessary to protect the rights, property or safety of Google, its users or the public; or (c) such third parties process the information on Google’s behalf. We understand Google will not associate your IP address with any other data it holds. If you would like to read more about Google Analytics or how Google might use your information, please see www.google.co.uk/analytics. You may refuse the use of cookies by selecting the appropriate settings on your browser, although if you do this, you may not be able to use the full functionality of our website. By using this website, you consent to the processing of data about you by or on behalf of Google and/or its subsidiaries in this way.

How we will use your information

In addition to the use of information gathered through the cookies used on our website (see above), other information collected by this website about you may be held by us for marketing and research purposes. This may include providing you with regular email bulletins, promotional offers and/or information about products and services. We may also use the information to analyse market trends and use of the website. We will only use this other information for marketing purposes if you have ‘opted in’ and advised that you agree and accept to receive Post / SMS / Email from Pain UK. By requesting membership, you are opting in for marketing purposes. If you do not want information to be used in this way, you can contact us directly to inform us. You have a right to request details of any information we may hold about you on payment of an administrative fee. Please address any requests to the contact information displayed on our Contact Us page. If you believe that any information we hold about you is incorrect or incomplete you should write without delay to our stated address. Any information which is found to be incorrect or incomplete will be corrected promptly.